Our Process for Partner Selection in the Healthcare Sector

Define Your Needs: Clearly outline your specific requirements, goals, and challenges.
Research and Shortlist: Identify potential BPO providers with experience in the healthcare industry.
Evaluate Qualifications: Assess their expertise, certifications, and track record.
Assess Security and Compliance: Ensure they adhere to strict data privacy and regulatory standards.
Conduct Due Diligence: Verify references, check financial stability, and assess company culture.
Request Proposals: Obtain detailed proposals outlining services, costs, and timelines.
Evaluate Proposals: Compare proposals based on your criteria and prioritize key factors.
Conduct Pilot Projects: Test the BPO provider’s capabilities with a smaller project.
Negotiate Terms: Finalize contract terms, including SLAs, pricing, and dispute resolution.
On-boarding and Integration: Ensure a smooth transition and effective integration with your systems.

Partner with Liger Tech for a seamless and successful BPO experience.

Liger Technology Solutions